U.S. Appendix
California Privacy Disclosures
These Additional California Privacy Disclosures supplement the information contained in the Global Privacy Policy above. These Disclosures apply only to individuals residing in California.
We may collect the following categories of information:
Identifiers, such as your name, gender, phone number, date of birth, phone number, social media account information (such as your social media account identifier), physical characteristics (such as height), address, and e-mail address;
Non-precise geolocation data, which we derive from certain information like your IP address;
Commercial Information, we or our service providers may collect your financial information (e.g. your payment details), and details of the services we have provided to you (e.g. transaction history, shipping information, your use of coupons, points, and other incentive programs), or that you've enquired about, including any additional information necessary to deliver those services and respond to your enquiries;
Inferences, that we draw based on other information we have about you, including your preferences and interests.
Internet or other electronic network activity information, such as IP addresses, device identifiers, and other information obtained from your device (including browser information, operating system information, referrer information, advertising IDs, and similar analytic data); and
Sensitive Personal Information, such as your account login information and credit card information.
We use Sensitive Personal Information for legally permitted business purposes, including to (i) perform services or provide goods reasonably expected by an average person; (ii) detect security incidents; (iii) resist malicious, deceptive or illegal actions; (iv) ensure the physical safety of individuals; (v) for short-term, transient use; (vi) perform or provide internal business services; or (vii) verify or maintain the quality or safety of a service or device. We do not sell or share (as defined under California law) any Sensitive Personal Information.
Sources of Information
We collect your personal information as described in the “Sources of Personal Information” section of this Global Privacy Policy.
Selling and Sharing of Personal Information
We do not sell personal information for monetary consideration. However, our use of certain tracking-technologies may meet the definition of “selling” or “sharing” as that term is defined by applicable law. We may have sold or shared the following categories of personal information with our targeted advertising service providers and partners: Identifiers, Non-precise Geolocation Data, and Internet Activity Information. We do not knowingly sell or share the personal information of individuals under 16 without the consent of the individual or their parent and guardian. We do not knowingly sell or share the personal information of individuals under 13.
Use, Disclosure, and Retention of Personal Information
We may use personal information for the business and commercial purposes detailed in the “Purpose of the Processing” section of the Global Privacy Policy. We may Disclose personal information as described in the “Sharing and Disclosure of Personal Information” section of the Global Privacy Policy.
We retain your information as described in the “Retention Periods for Personal Information” section of the Global Privacy Policy.
Shine the Light
California Shine the Light: If you are a California resident, you may opt out of sharing your Personal Data subject to California Civil Code §1798.83 (the “Shine the Light law”) with third parties for those third parties’ direct marketing purposes by submitting a request to opt-out as in the Your California Rights section below.
Your California Rights
If you are a California resident, you may have the following rights with respect to the personal information we process about you:
Right to Know and Access. You may have the right to request information about the categories of personal information we have collected about you, the categories of sources from which we collected the personal information, the purposes for collecting, selling, or sharing the personal information, and the categories of third parties to whom we have disclosed your personal information, and the specific pieces of personal information we have collected about you.
Right to Delete. You may have the right to request that we delete personal information that we have collected from you.
Right to Correct. You may have the right to request that we correct inaccurate personal information that we maintain about you.
Right to Opt-out of Sales or Sharing. You may have the right to opt-out of the “sale” or “sharing” of your personal information as such terms are defined by the California Consumer Privacy Act. To opt out of targeted advertising contact us at global-cs@tential.jp.
Right to Non-Discrimination. Should you choose to exercise any of these rights, we will not discriminate against you in any way. If you exercise certain rights, understand certain features of the website may be unavailable to you.
You can exercise these rights by using the information in the “Submitting a privacy rights request” section below.
Additional States’ Rights
These Additional U.S. State Privacy Disclosures supplement the information contained in the Global Privacy Policy. These Disclosures apply to residents of Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia.
Consumer Privacy Rights
You may have the following rights, subject to any applicable exemptions or limitations:
Right to Access. You have the right to confirm whether we are processing your personal information and to access such personal information.
Right to Correct. You have the right to request that we correct inaccurate personal information that we maintain about you.
Right to Delete. You have the right to request that we delete your personal information under specific circumstances.
Right to Opt-out. You have the right to object or opt-out of certain types of processing, including: (1) processing for the purpose of targeted advertising, and (2) processing for the purpose of the sale of personal information.
Right to Data Portability. You have the right to request a copy of your personal information in an accessible format.
Right to Equal Service. If you choose to exercise any of these rights, we will not discriminate against you in any way. If you exercise certain rights, understand that you may be unable to use or access certain features of our websites, services, or properties.
Right to Appeal. If we do not grant your consumer request, you may have the right to appeal that denial.
You can exercise your privacy rights as described in “Submitting a privacy rights request,” below.
Submitting a privacy rights request
To exercise your rights, please submit a request to us by emailing us at global-cs@tential.jp. Making a consumer request does not require you to create an account with us. Applicable law may limit the number of times that you can submit a particular request within a 12-month period.
You may be able to designate an authorized agent or parent or guardian to make a request on your behalf. We may deny a request from an authorized agent, parent or guardian that does not submit proof that they have been validly authorized to act on your behalf or if the agent attempts to exercise a right for which they are not legally authorized to do so.
Upon receiving your request to know, access, delete, or correct, we will need to verify your identity to determine that you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. We may also use other verification methods as the circumstances dictate. We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We may deny your request to know, access, delete, or correct if we cannot verify your identity.
U.S. (California) Appendix
Effective Date: April 23, 2026