This website (URL: https://tential.global/en-us, hereinafter referred to as the “Site”) is operated and managed by TENTIAL Inc. (“we,” “us,” or “our”). We provide shopping services (the “Services”) through the Site. These Terms of Use (the “Terms”) apply to all access to, browsing of, registration with, and use of the Site and Services by users (“you” or “your”).
When purchasing products through the Site, you are also deemed to have expressly agreed to the Global-e Terms of Sale (https://www.global-e.com/tos).
We also maintain a Privacy Policy and other related policies, which supplement these Terms and are incorporated herein by reference.
Article 1 (Intellectual Property Rights)
All content on the Site, including but not limited to text, images, logos, trademarks, product names, designs, software, and any other materials (collectively, the “Content”), is owned by us or licensed to us and is protected under Japanese and international copyright, trademark, and other intellectual property laws.
Access to or viewing of the Content on the Site does not grant you any rights or licenses to use the Content. Unauthorized use may violate applicable laws.
Article 2 (Conditions of Use and Prohibited Activities)
1. The Site and Services are intended for individuals who have reached the legal age of majority in their country of residence. Individuals below the legal age may use the Site only with the consent and supervision of a parent or legal guardian.
2. The Site and Services are provided solely for your personal, non-commercial use. You agree not to engage in any of the following:
(1) Reproducing, distributing, modifying, or creating derivative works from the Content
(2) Using the Site or Content for commercial purposes
(3) Removing or altering any copyright, trademark, or other proprietary notices
(4) Purchasing products for resale or other commercial purposes
(5) Using bots, scrapers, or other automated tools to collect data
(6) Framing or mirroring any part of the Site without our prior written consent
(7) Engaging in activities that violate public order or morals
(8) Infringing upon our intellectual property or that of any third party
(9) Transmitting viruses or other harmful code
(10) Attempting unauthorized access to the Site or its systems
(11) Impersonating any person or entity, or misrepresenting affiliation
(12) Violating any applicable domestic or international laws or regulations
Provided that you comply with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the Site and Services for personal, non-commercial purposes.
Article 3 (Links to Third-Party Websites)
The Site may contain links to third-party websites. These links are provided for your convenience only. We are not responsible for the content, privacy policies, or terms of use of such third-party websites. Your use of such websites is at your own risk.
Article 4 (Payments and Transactions)
All purchases on the Site are processed by Global-e, a third-party service provider. By completing a purchase, you are deemed to have agreed to Global-e’s Terms of Sale (https://www.global-e.com/tos) and Privacy Policy (https://www.global-e.com/consumer-privacy-policy), which are incorporated herein by reference.
Duties, taxes, shipping, and related logistics services are provided by Global-e or its designated providers. Please refer to Global-e’s Terms of Sale for details.
Article 5 (Product Descriptions and Availability)
1. We strive to ensure that product descriptions and availability information are accurate; however, we do not guarantee their completeness, accuracy, or timeliness.
2. Certain products may not be available for purchase in specific countries or regions.
3. We reserve the right to limit quantities, discontinue products, or modify product information without prior notice.
4. Our products may be distributed through third-party channels (such as marketplaces or resale sites) over which we have no control. Purchases made outside our official Site constitute transactions with such third parties, and we bear no responsibility for the quality, authenticity, or safety of such products. Please make such purchases at your own discretion.
Article 6 (Account Registration)
To create an account, you must:
(1) Be of legal age in your country of residence (or have parental consent if underage)
(2) Provide accurate and complete information, including your name, email address, and password
You are responsible for keeping your information accurate and up to date. We reserve the right to restrict access or terminate accounts if we determine that the provided information is false or inaccurate.
Article 7 (Personal Information)
We collect and process personal information in accordance with our Privacy Policy ([insert link]). By creating an account, you consent to such collection and processing. You may update or delete your personal information at any time through your account settings or by contacting us.
Article 8 (Account Security)
Your email address and password may only be used by you. You are solely responsible for maintaining the confidentiality of your password.
We reserve the right, but not the obligation, to monitor passwords and may require you to change your password at our discretion. Failure to comply may result in suspension or termination of your account.
Article 9 (One Account per User)
Each user may maintain only one account. Creating duplicate accounts is prohibited, and we reserve the right to merge or delete such accounts.
Article 10 (Suspension and Termination of Accounts)
1. By Us
We may suspend or terminate your account without prior notice if:
(1) You violate these Terms
(2) Fraudulent, disruptive, or unlawful conduct is suspected
(3) You are associated with anti-social forces as defined in Article 12
(4) We reasonably determine that you are unsuitable as a user
2. By You
You may terminate your account by following our designated procedures. The handling of personal data after termination will follow our Privacy Policy.
Article 11 (Changes to Terms or Services)
We reserve the right to modify, suspend, or terminate these Terms or the Services at any time. Where possible, we will provide prior notice of significant changes.
Continued use of your account after such changes constitutes acceptance of the revised Terms.
Article 12 (Exclusion of Anti-Social Forces)
1. You represent and warrant that:
(1) You are not, and will not become, a member of organized crime groups or other anti-social forces
(2) You will not engage in violent, fraudulent, threatening, or obstructive conduct
(3) You will not allow anti-social forces to use your name or the Services
2. If you breach these representations, we may terminate your account or cancel transactions without prior notice.
3. We shall not be liable for any damages resulting from such actions, and you shall compensate us for any damages incurred.
Article 13 (Disclaimer)
The Site and all Content are provided “as is” and “as available” to the fullest extent permitted by law. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted operation, error-free performance, or absence of viruses.
Article 14 (Limitation of Liability)
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the Site or Content.
If we are found liable for any damages, our total liability shall not exceed the amount you actually paid for the relevant product or Service, except in cases of willful misconduct or gross negligence.
Article 15 (Governing Law and Jurisdiction)
These Terms shall be governed by and construed in accordance with the laws of Japan.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.
If any provision of these Terms is held unenforceable, it shall be enforced to the maximum extent permitted, and the remaining provisions shall remain in full force and effect.